Hubungi Kami

Layanan cepat untuk keluhan dan pertanyaan Anda

A friendly customer service representative answering a call with a headset in a bright office
A friendly customer service representative answering a call with a headset in a bright office

Laporan Masalah

Laporkan kendala yang Anda alami saat menggunakan layanan Gojek, seperti pemesanan gagal atau driver tidak responsif.

Gratis
Kirim Laporan
A user submitting a report on a smartphone with the Gojek app open.
A user submitting a report on a smartphone with the Gojek app open.
Customer service representative answering a call with Gojek branding in the background.
Customer service representative answering a call with Gojek branding in the background.

Keluhan Layanan

Sampaikan keluhan terkait pengalaman Anda dengan layanan kami agar kami dapat memperbaiki kualitas dan respons.

Gratis
Ajukan Keluhan
Kontak

Hubungi kami lewat telepon, email, atau lapor masalah.

Email

Telepon

bantuan@gojek.co.id

+628131121101

© 2025. All rights reserved.